Privacy Policy

Last updated: January 2025

Introduction

Linkarou ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our link management and optimization service.

Information We Collect

Personal Information

  • Email address and name when you create an account
  • Payment information (processed securely through Stripe)
  • Profile information you choose to provide
  • Communications with our support team

Usage Data

  • Click data and analytics for your smart links
  • Geographic location of link visitors (country/region level)
  • Device and browser information of link visitors
  • Referrer information and traffic sources
  • Service usage patterns and feature interactions

Technical Information

  • IP addresses (for geo-targeting and security)
  • Log files and error reports
  • Cookies and similar tracking technologies
  • Device identifiers and browser fingerprints
How We Use Your Information
  • Service Provision: To provide and maintain our link management service
  • Analytics: To generate click analytics and performance reports
  • Geo-targeting: To route traffic based on visitor location
  • Account Management: To manage your account and process payments
  • Communication: To send service updates and respond to inquiries
  • Security: To detect fraud and protect against abuse
  • Improvement: To analyze usage patterns and improve our service
  • Legal Compliance: To comply with applicable laws and regulations
Information Sharing and Disclosure

We do not sell your personal information. We may share information in these situations:

Service Providers

  • Payment processing (Stripe)
  • Email services (Brevo)
  • Analytics and monitoring tools
  • Cloud hosting providers (Vercel, Supabase)

Legal Requirements

  • When required by law or legal process
  • To protect our rights and property
  • To prevent fraud or security threats
  • With your explicit consent

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication
  • Secure data centers and infrastructure
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Account Information

  • Access and update your account information through your dashboard
  • Delete your account and associated data
  • Export your data in a portable format

GDPR Rights (EU Users)

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

CCPA Rights (California Users)

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (we don't sell data)
  • Right to non-discrimination
Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Required for service functionality
  • Analytics Cookies: To understand how you use our service
  • Preference Cookies: To remember your settings

You can control cookies through your browser settings. Disabling certain cookies may affect service functionality.

Data Retention
  • Account data: Retained while your account is active
  • Click analytics: Retained for up to 2 years for service improvement
  • Payment records: Retained as required by law (typically 7 years)
  • Support communications: Retained for 3 years
  • Deleted account data: Permanently deleted within 30 days
International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions for certain countries
  • Certification schemes and codes of conduct
Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our service. The "Last updated" date at the top indicates when this policy was last revised.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@linkarou.com

Support: support@linkarou.com

Data Protection Officer: dpo@linkarou.com

Address: Linkarou Privacy Team

We're committed to protecting your privacy and being transparent about our data practices.

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